Shipping & Returns policy
At ZAYE STUDIO 246, we want your shopping experience to be simple and smooth. Please review our shipping and return guidelines below before placing your order.
Shipping
All orders are carefully inspected, packaged, and prepared before being shipped.
Processing Times
Orders are typically processed within 2–5 business days after your order is placed. Processing times may be longer during product launches, sales, holidays, or periods of high order volume.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Estimated delivery times begin after your order has been processed and shipped. Delivery times can vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside of our control.
Canada: Estimated 2–7 business days
United States: Estimated 3–10 business days
International: Estimated 7–21 business days
These are estimates and are not guaranteed delivery dates.
Shipping Delays
ZAYE STUDIO 246 is not responsible for delays caused by the shipping carrier, weather, customs, incorrect shipping information, or other circumstances outside our control.
Please make sure your shipping address is correct before completing your purchase.
Returns & Exchanges
We want you to be happy with your ZAYE STUDIO 246 purchase.
We accept returns within 14 days of delivery for eligible items.
To be eligible for a return, the item must:
Be unworn and unused
Be in its original condition
Have all original tags attached
Have no stains, odors, damage, or signs of wear
Be returned in its original packaging when applicable
Non-Returnable Items
For hygiene and quality-control reasons, certain items may be final sale and cannot be returned or exchanged.
Sale items, discounted items, or items specifically marked FINAL SALE may also be non-returnable.
Exchanges
If you need a different size, please contact us within 14 days of delivery. Exchanges are subject to product availability.
If the requested size or item is unavailable, we may offer a refund or store credit instead.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with your order.
We recommend using a tracked shipping service when returning an item, as ZAYE STUDIO 246 is not responsible for returns that are lost in transit.
contact Information;
For Questions about shipping, returns, or Exchanges please contact:
Zaye Studio 246
Email: brukzayemakuale@gmail.com
phone number:437 297 7529
please include your order number in your message so we can assist you as quickly as possible.
Zaye studio 246.
